Low
C2 on Viessmann Vitodens 200-W WB2C 26kW Combi

Your boiler has lost contact with its solar heating controller, which usually means your main heating and hot water can still work, but the solar part of the system isn't being managed properly until a qualified engineer checks the connection.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Communication error, solar control module or Vitosolic

From this model's manual
Verified against the Viessmann/Viessmann Vitodens 200 W Wb2c Service 5692857 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like C2: no call-out fees, no surprise bills.

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Related fault codes

All 82 fault codes on the Vitodens 200-W WB2C 26kW Combi

Seeing a different code? Every code this model can display, in one place.

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