High
EE on Viessmann Vitodens 200-W WB2C 26kW Combi

Your boiler is trying to light but cannot get the flame started, so it has shut itself down to stay safe, and this usually means you have no heating or hot water until a engineer checks it.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Fault EE (ignition): no ignition. Check the ignition module (control voltage 230 V across plugs "X2.1" and "X2.2").

From this model's manual
Verified against the Viessmann/Viessmann Vitodens 200 W Wb2c Service 5692857 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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Related fault codes

All 82 fault codes on the Vitodens 200-W WB2C 26kW Combi

Seeing a different code? Every code this model can display, in one place.

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