High Information
9C:5 to 9C:60 on Viessmann Vitodens 300-W

Your boiler has identified a minor internal timing error, often related to the programming board or a sensor that is out of range.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Time adjustable from 5 to 60 minutes

What causes this fault?

This code appears when the boiler has been manually put into a specialized service mode, such as a chimney sweep test or a manual calibration check. It is triggered by a user or engineer adjusting the settings to run the burner at a specific output for a set duration. Once the programmed time for this test elapses, the boiler will automatically return to its normal heating operation.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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