Medium
9C on Viessmann Vitodens 300-W

Your boiler has lost its connection to the sensor that monitors the temperature of your hot water cylinder, meaning it cannot properly manage your hot water supply.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Control mode: Cylinder temperature sensor lead break

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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