Medium
bd on Viessmann Vitodens 300-W

Your boiler has lost communication with the remote control unit that manages your second heating circuit, meaning that part of your home may not heat correctly.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Control mode without remote control: Communication fault - Vitotrol remote control heating circuit M2

DIY fix possible

Check that the Vitotrol remote control is securely docked in its wall bracketInspect the remote control for any low battery warnings if applicableTurn the boiler power off and back on at the fused spur switch to reset the connection

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