High
C5 on Viessmann Vitodens 300-W

Your boiler is struggling to communicate with its internal pump, which means it cannot properly move heated water around your system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Control mode, max. pump speed: Communication fault - variable speed internal pump

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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