Medium
80:0 on Viessmann Vitodens 300-W

Your boiler has detected a communication error with its internal control system or a connected sensor, which might cause it to operate incorrectly or stop working.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Without time delay

From this model's manual
Verified against the Viessmann Vitodens 200 W installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's central brain loses contact with the sensors that monitor heat levels, often due to a broken internal wire or a sensor that has failed completely. Because the control system can no longer safely tell how hot the water is, it shuts down to prevent the system from overheating. It is usually caused by a physical break in the electrical circuit or moisture damage to the sensitive electronic connections.

DIY fix possible

Turn the boiler power switch offWait for 60 secondsTurn the boiler back on to see if the fault clears

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