Low
97:2 on Viessmann Vitodens 300-W

Your boiler is having difficulty communicating with part of your heating control system, but it will continue to work using its own internal information.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

The outside temperature of the sensor connected to the control unit will be utilised internally and transmitted via LON BUS to any connected Vitotronic 050.

From this model's manual
Verified against the Viessmann/Viessmann Vitodens 200 W installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's main control board loses the data connection from the outdoor weather sensor. The most common cause is a loose connection or a break in the wiring between the boiler and the sensor, though it can also be caused by a software glitch in the communication module. Because the boiler can no longer see the outside temperature, it will stop modulating based on the weather and revert to a basic backup setting.

This fault often becomes noticeable during the autumn or spring when fluctuating outdoor temperatures cause the expansion and contraction of the sensor's delicate electrical components.

DIY fix possible

Check for any visible damage to wiring leading to the outdoor sensorSwitch the boiler off and back on at the fused spur to refresh the connectionIf you have a Vitotronic 050 controller, check that it is powered on

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Related fault codes

All 60 fault codes on the Vitodens 300-W

Seeing a different code? Every code this model can display, in one place.

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