High
20 on Viessmann Vitodens 300-W

Your boiler has lost its connection to the temperature sensor that monitors the main water flow, likely due to a faulty electrical component or sensor.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Controls without flow temperature sensor (low loss header): System flow temperature sensor shorted out

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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