Technical description
With Vitotrol 200 (automatic recognition)
What causes this fault?
This fault occurs when the link between your boiler and its wall-mounted control unit is broken. The most common reasons are a loose wiring connection at either end, damage to the communication cable, or a internal glitch in the control unit's electronic circuit board.
DIY fix possible
Check the thermostat or remote control unit is properly docked/mountedInspect the wiring between the boiler and the wall controller for any obvious loose connectionsTurn the boiler power off and back on to trigger a re-recognition of the remote unit
Find a Gas Safe engineer
Search the official register →