E097 Emergency

Vokera E097 Fault Code

The Vokera E097 fault code means: your boiler has detected an issue with the flame detection system, meaning it cannot reliably sense if the burner is lit and has safely shut down to prevent gas buildup.. It appears on 9 Vokera models in our database.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description: iono alarm
Typical repair cost £120-250 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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Vokera models that show the E097 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Vokera E097 fault code information on this page is sourced and cross-checked against the official Vokera service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026