High
RED LED On every 0.5-secs on Vokera Compact 24HE

Your boiler has encountered a permanent safety lockout and has stopped working to protect itself.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Final fault, e.g.: primary NTC, water pressure, fan/flue problem, ignition/lockout problem

From this model's manual
Verified against the Vokera Boiler Rain installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal safety sensors detect a critical issue that prevents safe operation, such as the system losing water pressure or the burner failing to light correctly. It acts as a final safety barrier, often triggered by a failing temperature sensor or a hardware component like the fan or ignition system reaching the end of its life.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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