High Lockout
23 on Vokera Linea Max

Your boiler has built up too much internal water pressure and is releasing it through a safety valve to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Safety valve is prompted to relieve excess pressure from the primary circuit

What causes this fault?

This fault occurs when the water pressure inside your heating system rises above safe levels, often because the expansion vessel has lost its air charge or failed. The boiler triggers this code as it uses a safety valve to eject water and protect internal components from being crushed by the high pressure. It can also happen if the filling loop was left slightly open, causing the system to overfill unintentionally.

This fault is more common in winter when homeowners turn their heating on for the first time, as the rapid heating of water puts the most strain on the expansion vessel.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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