High
LOCKOUT LIGHT FLASHING on Worcester Bosch Greenstar 15sbi

Your boiler has stopped working because it failed to light or stay lit, which has triggered a safety shutdown.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Burner Lockout. Possible causes: gas supply issue, spark electrode/lead failure, gas valve failure, flame sense electrode/cable failure, or control board fault.

From this model's manual
Verified against the Worcester Boiler 9 14 Cbi installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler tries to light the burner but fails to detect a stable flame after several attempts. The most common reasons are a lack of gas reaching the unit, worn-out spark components that can no longer create a flame, or a sensor that is too dirty to 'see' the flame once it has started.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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