High
9U 233 on Worcester Bosch 24 RSF

Your boiler has lost its identity because a small electronic chip containing its software settings has failed or become loose.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Heat Control Module (HCM) error – problem with code plug

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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