Emergency
FA on Worcester Bosch 24 RSF

Your boiler is still detecting a flame even though it has tried to turn the gas off, which is a safety conflict that requires a professional inspection.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Flame detected after gas shut off – the gas valve needs checking – hire a Gas Safe installer.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

FDView →EAView →

Related guides you might find useful

Pilot light keeps going out

Older boilers — thermocouple, draught, gas supply.

Read →

Yellow or orange flame — CO safety

Safety-critical — turn off, read this.

Read →

When to replace your boiler

7 signs repair isn't worth it anymore.

Read →