High
2951 on Worcester Bosch Greenstar 27CDi

Your boiler is trying to stay lit but keeps failing, which means it has automatically shut down to keep your home safe.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Loss of flame too many times

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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