Worcester Bosch Greenstar 28CDi Compact ErP Fault codes & diagnostics

80 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 28 kW 2015-present
GC Numbers 47-406-7747-406-78
Download the Worcester Bosch Greenstar 28CDi Compact ErP manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
7 Emergency 65 High 5 Medium 3 Low

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
47-406-77 Greenstar 28CDi Compact ErP 2015–present
47-406-78 Greenstar 28CDi Compact ErP LPG 2015–present

Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.

All 80 documented codes

Tap any card for details

9U

Your boiler's main control unit has encountered a communication error and is unable to operate safely.

High Engineer only £250-450

Parts commonly replaced

  • Heatronic Control Module (HCM)
  • Wiring harness

Related codes

53

Your boiler has temporarily paused to protect itself because it has been running almost continuously without a break for the past 24 hours.

Low DIY-safe

What to check first

  1. Turn your heating off completely using your room thermostat or boiler controls.
  2. Leave the boiler switched off for at least 20 minutes to let it cool and reset its cycle timer.
  3. Turn the heating back on and consider lowering your thermostat settings so the boiler gets natural rest periods.

Related codes

212

Your boiler is shutting down because it is heating up much faster than it can circulate the water, which often points to a blockage or a pump issue.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve

Related codes

354

Your boiler's computer has lost its internal memory settings regarding safe operating pressure and needs to be reset by a professional.

High Engineer only £100-200

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

364

Your boiler has detected that an internal valve responsible for controlling gas flow is not sealing properly, meaning it cannot operate safely.

Emergency Engineer only £180-300

Parts commonly replaced

  • Gas valve assembly

Related codes

365

Your boiler has detected an internal issue where a component responsible for controlling the fuel supply is failing to shut properly, preventing the system from operating safely.

High Engineer only £180-350

Parts commonly replaced

  • Gas valve assembly
  • Wiring harness

Related codes

810

Your boiler is failing to detect or trigger the heating process required to provide you with hot water.

High Engineer only £150-350

Parts commonly replaced

  • Diverter valve
  • Flow turbine
  • PCB
A1

Your boiler is struggling to circulate water, likely because the internal pump is jammed or there is air trapped inside the system.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Auto air vent

Related codes

A1-281

Your boiler has detected that water is not circulating properly because the internal pump is either jammed or has air trapped inside it.

High DIY-safe £150-300

What to check first

  1. Check your boiler pressure gauge to ensure it is sitting between 1 and 1.5 bar.
  2. If the pressure is low, use the filling loop to top it back up.
  3. Reset the boiler using the reset button to see if the pump clears and restarts.

Parts commonly replaced

  • Central heating pump
  • Automatic air vent

Related codes

A3

Your boiler has detected an issue with the sensor that monitors exhaust gases, so it has safely shut down to prevent incorrect operation.

High Engineer only £120-200

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness
Showing 11–20 of 80
A7

Your boiler is currently unable to accurately measure the temperature of the water it is heating, so it has stopped providing hot water to keep your system safe.

High Engineer only £120-220

Parts commonly replaced

  • Domestic Hot Water NTC Sensor

Related codes

A8

Your boiler's internal control system has lost its digital connection, meaning it cannot properly send or receive instructions to run your heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Communication wiring harness

Related codes

b7

Your boiler's computer has detected a serious internal fault that prevents it from operating safely, requiring a qualified professional to inspect or replace the electronic control system.

High Engineer only £250-450

Parts commonly replaced

  • Control board (PCB)

Related codes

C1

Your boiler's internal air blower is struggling to run at the correct speed, which is preventing the system from safely igniting your heating and hot water.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

C1-264

Your boiler has detected that air is not flowing through the system correctly, which is preventing it from running safely.

High Engineer only £150-300

Parts commonly replaced

  • Fan
  • Air pressure switch
  • Flue assembly

Related codes

C4

Your boiler is struggling to shut down its internal ventilation system properly, which means it cannot safely restart or regulate itself.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

C4-273

Your boiler has detected airflow when the fan should not have been running, which usually points to a temporary blockage or a sensor reading error.

Low Engineer only £100-£250

Parts commonly replaced

  • Air pressure switch
  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

C6

Your boiler has detected that the internal ventilation fan is spinning faster than it should, which has caused it to shut down for safety reasons.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

C7

Your boiler has stopped working because the internal component responsible for pushing air through the system is failing to start.

High Engineer only £250-450

Parts commonly replaced

  • Fan unit
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

CE

Your boiler is temporarily locked out because it cannot detect water movement or pressure change when the internal pump starts up.

High Engineer only £150-300

Parts commonly replaced

  • Circulating pump
  • Flow sensor
  • Automatic air vent
  • PCB

Related codes

Showing 21–30 of 80
CF

Your boiler has lost communication with the device that tells it how much water is inside, so it has shut down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

D1

Your boiler has temporarily stopped because the water returning from your radiators is too hot, which helps protect the internal parts from overheating.

Medium Engineer only £150-£300

Parts commonly replaced

  • Return NTC thermistor
  • Pump
  • PCB

Related codes

D1-240

Your boiler is temporarily locked out because a part that measures the temperature of the water returning into the system is sending an incorrect reading.

Medium Engineer only £120-£220

Parts commonly replaced

  • Return NTC thermistor
  • Wiring harness

Related codes

D1-241

Your boiler has temporarily stopped working because it is unable to accurately read the temperature of the water returning from your radiators.

High Engineer only £120-£200

Parts commonly replaced

  • Return temperature sensor
  • NTC thermistor
  • Wiring harness

Related codes

D1-286

Your boiler has temporarily stopped because the water returning from your radiators is running hotter than it should be.

Medium Engineer only £150-300

Parts commonly replaced

  • Return NTC thermistor
  • Heat exchanger
  • Circulating pump

Related codes

D3

Your boiler has lost its connection to an essential safety internal plug, meaning it currently cannot communicate correctly with its control system.

High Engineer only £90-180

Parts commonly replaced

  • Internal Link Plug (Jumper)
  • Wiring Harness
  • PCB (Control Board)

Related codes

D4

Your boiler has detected that the water inside is heating up unevenly, so it has safely shut down to prevent any damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC thermistor (flow/safety sensor)
  • Main heat exchanger
  • Pump

Related codes

D4-271

Your boiler has detected that the water inside the unit is getting too hot compared to the water travelling to your radiators, causing it to shut down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensor
  • Pressure Sensor
  • Central Heating Pump
  • Plate Heat Exchanger

Related codes

E2

Your boiler has lost its ability to accurately measure the water temperature, so it has safely shut itself down to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

E2-222

Your boiler has temporarily stopped working because it has detected an electrical fault with the sensor that measures the flow of water inside the system.

High Engineer only £120-250

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

Showing 31–40 of 80
E2-223

Your boiler has temporarily stopped working because it cannot properly read the temperature and flow of the water inside the system.

High Engineer only £120-220

Parts commonly replaced

  • NTC Flow Thermistor
  • Flow Sensor Harness/Wiring

Related codes

E3

Your boiler has detected that hot water is flowing in the wrong direction or circulating incorrectly, meaning it cannot heat your home properly.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Central heating pump
  • Non-return valve

Related codes

E5

Your boiler has detected that the water inside the system is getting much hotter than it should be, so it has shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Pump
  • Printed Circuit Board

Related codes

E5-218

Your boiler has sensed that the water inside IT is getting too hot too quickly, causing it to shut down for safety.

High DIY-safe £120-350

What to check first

  1. Check that all radiator valves are fully open to allow water to circulate.
  2. Ensure there is no air trapped in the system by bleeding your radiators.
  3. Check that your boiler pressure is between 1 and 1.5 bar on the front gauge.

Parts commonly replaced

  • Circulating Pump
  • Overheat Thermostat
  • Temperature Sensor (NTC thermistor)

Related codes

E5-332

Your boiler has temporarily shut down because the internal water temperature has become dangerously high.

Emergency Engineer only £150-300

Parts commonly replaced

  • Primary flow temperature sensor
  • Heat exchanger
  • Circulating pump

Related codes

E9

Your boiler has detected that it is getting too hot and has automatically switched itself off to prevent any damage or danger.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Primary heat exchanger
  • Pump
  • Safety thermal cut-out

Related codes

E9-219

Your boiler has temporarily stopped working because an internal safety sensor detected that the water temperature inside got too hot.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Heat exchanger
  • Automatic bypass valve

Related codes

E9-220

Your boiler has detected an internal electrical safety fault and has safely locked itself out to prevent any risk.

High Engineer only £150-300

Parts commonly replaced

  • Safety sensor
  • NTC thermistor
  • Main printed circuit board (PCB)

Related codes

E9-221

Your boiler has safely shut down because a critical safety sensor has lost its connection or stopped working properly.

High Engineer only £120-£250

Parts commonly replaced

  • Safety temperature sensor
  • Wiring harness

Related codes

E9-224

Your boiler has temporarily shut down because the internal temperature has become too high, usually due to a temporary blockage in water flow.

High Engineer only £100-250

Parts commonly replaced

  • High limit thermostat
  • Circulating pump
  • PCB

Related codes

Showing 41–50 of 80
E9-276

Your boiler has detected that the water inside it is getting much hotter than it should be and has shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • NTC Sensor
  • Pump
  • Heat Exchanger

Related codes

E9-277

Your boiler has detected that the water inside has become dangerously hot and has shut itself down to prevent damage or fire risk.

Emergency Engineer only £150-350

Parts commonly replaced

  • Pump
  • Diverter valve
  • Heat exchanger
  • NTC thermistor

Related codes

E9-285

Your boiler has detected that the water returning to it is dangerously hot and has shut itself down to prevent damage or overheating.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Pump
  • Heat exchanger
EA

Your boiler has failed to light the flame, which means it has stopped working to keep you safe.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Condensate trap

Related codes

EA-227

Your boiler has tried to start up, but it cannot detect a flame to keep it burning.

High DIY-safe £100-300

What to check first

  1. Check that your gas supply is working by testing another gas appliance like a hob.
  2. Locate the reset button on your boiler control panel and press it for about 5 seconds.
  3. Check that your pre-payment gas meter has credit if applicable.

Parts commonly replaced

  • Ignition lead
  • Electrode assembly
  • Gas valve

Related codes

EA-229

Your boiler has safely shut down because the internal flame went out while it was trying to heat your home or water.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Condensate trap

Related codes

EA-234

Your boiler has failed to ignite because it cannot properly detect or regulate the gas supply needed to light the flame.

High Engineer only £150-300

Parts commonly replaced

  • Gas Valve
  • Ignition Lead
  • Main Circuit Board

Related codes

EA-261

Your boiler has failed to ignite the gas safely and has locked itself out to prevent any risk.

High Engineer only £150-350

Parts commonly replaced

  • Electrodes
  • Gas valve
  • PCB

Related codes

EC

Your boiler has detected that the exhaust gases are getting too hot, too quickly, so it has turned itself off to prevent internal damage.

High Engineer only £150-350

Parts commonly replaced

  • Heat exchanger
  • NTC thermistor
  • Pump

Related codes

ED

Your boiler has detected that hot gases are building up inside the system while the water meant to be heating your home is staying cold, so it has safely shut down to prevent overheating.

High Engineer only £150-350

Parts commonly replaced

  • NTC Temperature Sensor
  • Central Heating Pump
  • Plate Heat Exchanger

Related codes

Showing 51–60 of 80
EE

Your boiler has temporarily stopped because the hot water inside the system has become much hotter than it should be.

High Engineer only £150-£300

Parts commonly replaced

  • NTC thermistor sensor
  • Primary heat exchanger
  • Flow sensor

Related codes

EF

Your boiler has detected that the water inside isn't warming up as expected after it fires up, so it has stopped trying to prevent potential damage.

High Engineer only £150-350

Parts commonly replaced

  • Pump
  • Diverter valve
  • Flow sensor
  • Central heating filter

Related codes

EF-349

Your boiler has detected that it cannot move water through your radiators or pipes fast enough, causing the internal temperature to rise dangerously high.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve

Related codes

F0

Your boiler's computer system has encountered a general internal communication issue that is preventing it from operating correctly.

High Engineer only £150-300

Parts commonly replaced

  • Main control board
  • Wiring harness

Related codes

F0-237

Your boiler's internal computer has encountered a software glitch or a communication error that is preventing it from starting safely.

High DIY-safe £250-450

What to check first

  1. Locate the reset button on the front control panel
  2. Press and hold the reset button for five seconds
  3. Wait for the boiler to restart; if the code returns, a gas engineer is required

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wire harness

Related codes

F0-239

Your boiler has suffered an internal control system error and has safely shut itself down to prevent any further issues.

High Engineer only £200-£400

Parts commonly replaced

  • PCB (Printed Circuit Board)
  • Wiring harness

Related codes

F0-242

Your boiler has detected an internal computer glitch and has safely shut down to prevent any further issues.

High Engineer only £200-400

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

F0-256

Your boiler has detected an internal computer glitch and has safely shut down to prevent any further issues.

High Engineer only £200-400

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

F0-258

Your boiler's computer is experiencing a critical internal glitch that is preventing it from operating safely.

High Engineer only £200-450

Parts commonly replaced

  • Main printed circuit board (PCB)

Related codes

F0-259

Your boiler's computer is experiencing a internal communication error that is preventing it from starting up correctly.

High Engineer only £200-400

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

Showing 61–70 of 80
F0-262

Your boiler has detected an internal software or communication error that is preventing it from operating correctly.

High Engineer only £150-300

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Wiring harness

Related codes

F0-263

Your boiler's computer has encountered an internal communication error and has safely shut itself down to prevent potential damage.

High Engineer only £180-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
F0-267

Your boiler's computer has encountered an internal communication error and has shut down to prevent incorrect operation.

High Engineer only £180-350

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

F0-272

Your boiler's computer is experiencing an internal processing error, meaning it has stopped working safely to prevent potential damage.

High Engineer only £200-450

Parts commonly replaced

  • Main Control Board
  • Wiring Harness

Related codes

F0-278

Your boiler has temporarily stopped working because it cannot properly read one of its internal temperature sensors.

High Engineer only £120-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Printed Circuit Board (PCB)

Related codes

F0-279

Your boiler's computer has encountered an internal technical glitch that is preventing it from operating correctly.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
F0-280

Your boiler has temporarily locked itself out after trying to fire up too many times in a short space of time.

Medium DIY-safe

What to check first

  1. Wait for 15 to 30 minutes to allow the boiler's internal recycling timer to reset automatically.
  2. Turn the boiler off at the fused spur or power switch, wait one minute, and turn it back on.
  3. Check that your heating programmer or thermostat is not rapidly turning the heating on and off repeatedly.

Related codes

F0-290

Your boiler has detected an internal computer error that is preventing it from starting up correctly.

High Engineer only £200-400

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

F0-338

Your boiler is repeatedly trying to start up and shutting down again too quickly without staying on.

Medium Engineer only £150-300

Parts commonly replaced

  • NTC thermistor
  • Main printed circuit board (PCB)
  • Gas valve

Related codes

F7

Your boiler has detected a flame signal when it shouldn't be running, which is a safety concern that requires immediate professional attention.

Emergency Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Flame detection electrode
  • Gas valve

Related codes

Showing 71–80 of 80
F7-228

Your boiler has detected an issue with the flame and has safely shut down because it cannot ignite or stay lit properly.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Circuit board (PCB)

Related codes

F7-328

Your boiler has detected an internal computer error and has temporarily stopped working for safety reasons.

High Engineer only £150-350

Parts commonly replaced

  • Main PCB
  • Control board

Related codes

FA

Your boiler has detected that a flame is still burning inside, even though it has sent a signal to turn the gas off, which indicates a serious safety monitoring fault.

Emergency Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Flame rectification electrode

Related codes

FA-306

Your boiler is temporarily locked out because it detects a flame when it shouldn't, which is usually a safety precaution triggered by moisture, condensation, or a sensor glitch.

High Engineer only £120-250

Parts commonly replaced

  • Flame sensing electrode
  • Printed circuit board (PCB)

Related codes

FA-364

Your boiler has safely shut down because it detected a potential issue with the internal gas valve sealing properly.

Emergency Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Gas valve harness
  • Main printed circuit board (PCB)

Related codes

Fb-365

Your boiler has detected a potential internal gas leak and has shut down as a safety precaution.

Emergency Engineer only £280-450

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

FD

Your boiler is showing this code simply because the reset button was held down for too long or pressed by mistake, which has confused the internal software.

Low DIY-safe £0-80

What to check first

  1. Press the reset button firmly once and release it immediately.
  2. Wait up to 30 seconds for the boiler to clear the code and restart.
  3. If the code persists, turn the power to the boiler off at the wall switch, wait one minute, and turn it back on.

Related codes

FD-231

Your boiler has detected an issue with the incoming electricity supply or its internal power connection.

High DIY-safe £90-200

What to check first

  1. Check that the boiler's fused spur switch and main circuit breaker have not tripped.
  2. Unplug the boiler or switch off the fused spur for 30 seconds, then turn it back on to reset the system.

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

H5

Your boiler has detected that the water pump is not running as expected, which prevents heat from circulating through your home.

High Engineer only £200-400

Parts commonly replaced

  • Central heating pump
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

P1

Your boiler is currently unable to start up because a small protective electrical fuse inside the unit has blown, cutting power to internal systems.

High Engineer only £120-200

Parts commonly replaced

  • 24V internal fuse
  • PCB

Related codes

20 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.

213 Status Your boiler is struggling to move heat around your system effectively, as the temperature of the water leaving the boiler is significantly hotter than the water returning to it. 217 Status Your boiler is struggling to breathe because it cannot clear out exhaust gases properly, so it has safely shut down to prevent any risks. 260 Status Your boiler has lit the flame, but it cannot detect the expected increase in water temperature, so it has shut down to prevent damage. 357 Status Your boiler is currently running a brief automatic safety check of its internal air and exhaust system before it attempts to fire up. 358 Status Your boiler is automatically running a brief maintenance cycle to ensure the internal pump remains free and doesn't get stuck while not in use. 359 Status Your boiler has detected that the water it is heating for your taps or shower has become dangerously hot and has shut itself down to prevent scalding. 372 Status Your boiler is temporarily pausing your heating to prevent its internal parts from getting too hot, usually because the water is not flowing through the system as quickly as it should. 373 Status Your boiler has detected that it is getting too hot too often and has safely locked itself out to prevent damage. 374 Status Your boiler has repeatedly failed to maintain its internal flame and has locked itself down for safety reasons. 375 Status Your boiler is having trouble sensing the temperature of the incoming cold water, which means it may struggle to provide hot water reliably. 376 Status Your boiler is having trouble sensing the temperature of the incoming cold water, which means it may struggle to provide consistent hot water to your taps. 380 Status Your boiler is detecting that the incoming water is already hotter than the temperature you have set for your taps, which usually means a sensor is giving a false reading or there is a flow issue. 800 Status Your boiler is having trouble communicating with the temperature sensor located outside your home, which may cause your heating to run less efficiently. 808 Status Your boiler is struggling to accurately measure the temperature of your hot water, which means you will likely have no hot water available until it is repaired. 828 Status Your boiler is struggling to accurately measure the water pressure inside the system, which is preventing it from safely starting up to provide heating or hot water. t1 Diagnostic Your boiler is currently trying to light its internal flame but is struggling to ignite successfully. t2 Diagnostic Your boiler is currently performing a brief automatic safety check of its internal air circulation fan, which should resolve itself within 30 seconds. t3 Diagnostic Your boiler is performing a self-check on its internal water circulation pump to ensure water is flowing correctly through your heating system. t4 Diagnostic Your boiler is struggling to switch between heating your radiators and providing hot water to your taps. t6 Diagnostic Your boiler is struggling to detect the pilot flame, which is preventing it from safely starting up your heating and hot water.

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