Worcester Bosch Greenstar 27i System Compact ErP Fault codes & diagnostics

65 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural GasLPG 2015-present
GC Numbers 41-406-5841-406-59
Download the Worcester Bosch Greenstar 27i System Compact ErP manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
4 Emergency 43 High 9 Medium 9 Low

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
41-406-58 Greenstar 27i System Compact ErP 2015–present
41-406-59 Greenstar 27i System Compact ErP LPG 2015–present

Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.

All 65 documented codes

Tap any card for details

& F0

Your boiler has detected an internal computer error and needs a professional inspection by the manufacturer.

High Engineer only £200-400

Parts commonly replaced

  • Main PCB

Related codes

8C

Your boiler has detected that it is getting too hot too often and has locked itself down as a safety precaution to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Primary heat exchanger
  • NTC temperature sensor
  • Central heating pump
  • Diverter valve

Related codes

9U

Your boiler's main control unit has encountered a communication error and is unable to operate safely.

High Engineer only £250-450

Parts commonly replaced

  • Heatronic Control Module (HCM)
  • Wiring harness

Related codes

202

Your boiler is temporarily pausing its heating to prevent turning on and off too quickly, which is usually a normal safety feature rather than a fault.

Low DIY-safe

What to check first

  1. Wait 5 to 10 minutes for the anti-cycling timer to expire and the boiler to restart automatically.
  2. Check that your heating controls or thermostat are not rapidly switching the boiler on and off.
  3. Ensure your radiators are fully open to allow heat to dissipate properly.

Related codes

203

Your boiler is currently in a temporary holding state and is waiting for a signal from your heating controls, such as your thermostat or programmer, to tell it to start.

Low DIY-safe

What to check first

  1. Check your external thermostat or boiler programmer to ensure they are set to 'on' or calling for heat.
  2. Turn the heating temperature dial on the boiler front panel up to ensure it is set higher than the current room temperature.
  3. Check if any smart heating app linked to your system has put the boiler into an 'off' or 'away' mode.

Related codes

204

Your boiler is temporarily pausing because the water inside it has already reached the temperature you requested.

Low DIY-safe

What to check first

  1. Check that at least two radiator valves are fully open
  2. Ensure the room thermostat is turned up high enough
  3. Wait for the boiler to return to normal operation automatically
  4. If the code persists, check that the pump is not seized

Parts commonly replaced

  • NTC Temperature Sensor
  • Main Heat Exchanger

Related codes

205

Your boiler is struggling to clear exhaust gases before ignition, so it has paused itself to ensure it is safe to operate.

High Engineer only £150-300

Parts commonly replaced

  • Fan
  • Air pressure switch
  • Flue seals

Related codes

207

Your boiler has temporarily stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe

What to check first

  1. Locate the filling loop connected to your boiler or under the sink.
  2. Open the valves slowly to let water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close the valves firmly and check the display to see if the error clears.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes

Showing 11–20 of 65
208

Your boiler is currently locked in a testing mode used by engineers to check the flue system, which prevents it from heating your home normally.

High Engineer only £100-200

Parts commonly replaced

  • Flue limit switch
  • PCB
  • Wiring harness
210

Your boiler has temporarily stopped working because it has detected a blockage or a safety issue with the airflow and exhaust gases.

High Engineer only £150-£300

Parts commonly replaced

  • Air pressure switch
  • Flue-gas thermostat
  • Fan assembly

Related codes

211

Your boiler has detected a safety issue with the removal of exhaust gases and has automatically shut down to prevent the buildup of dangerous fumes.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flue safety device
  • Flue assembly seals
  • PCB

Related codes

212

Your boiler has detected that the water inside is heating up far too quickly, so it has safely shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Pump
  • System filter
  • Heat exchanger
  • NTC sensor

Related codes

213

Your boiler has detected that the water leaving the boiler is much hotter than the water returning, usually caused by a restriction in water flow or trapped air.

Medium DIY-safe £100-250

What to check first

  1. Check that your radiators are getting warm and bleed any that have trapped air inside them.
  2. Verify that all radiator valves (both manual and thermostatic) are fully open to allow good water flow.
  3. Check that your system pressure is correct, typically between 1.0 and 1.5 bar when the boiler is cold.

Parts commonly replaced

  • Circulating Pump
  • Plate Heat Exchanger
  • NTC Temperature Sensors

Related codes

217

Your boiler has detected a blockage or issue preventing air from flowing properly through the system, so it has safely shut down to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Fan
  • Air pressure switch
  • Flue terminal
  • Printed circuit board (PCB)

Related codes

260

Your boiler has successfully lit the flame, but the water inside is not heating up as expected.

High Engineer only £150-350

Parts commonly replaced

  • Pump
  • Diverter valve
  • Heat exchanger

Related codes

261

Your boiler has temporarily stopped working because it detected a timing error during its safety checks, which usually requires a qualified engineer to investigate.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Gas Valve

Related codes

262

Your boiler has detected an internal computer glitch and needs a professional heating engineer to safely reset or replace the faulty control part.

High Engineer only £200-400

Parts commonly replaced

  • Main Circuit Board (PCB)
  • Display Control Panel

Related codes

263

Your boiler has detected an internal computer error and needs a professional engineer to diagnose and resolve the issue.

High Engineer only £200-400

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

Showing 21–30 of 65
264

Your boiler has detected that the air supply needed for safe combustion has been interrupted while it was running, causing it to shut down for safety.

High Engineer only £150-350

Parts commonly replaced

  • Fan
  • Air pressure switch
  • Flue assembly seals
  • Wiring harness

Related codes

265

Your boiler has temporarily stopped operating because it has detected an issue with the rate at which heat is moving through the system.

Medium Engineer only £120-250

Parts commonly replaced

  • System filter
  • Primary heat exchanger
  • Central heating pump
266

Your boiler is struggling to detect water movement, which suggests it cannot properly circulate heat to your radiators or taps.

High Engineer only £150-300

Parts commonly replaced

  • Pump
  • Flow sensor
  • Printed Circuit Board

Related codes

267

Your boiler's computer system has detected an internal processing error and has shut down to prevent any unsafe operation.

High Engineer only £200-400

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

268

Your boiler has accidentally entered a special technician-only mode used for testing parts, which stops it from heating your home normally.

Medium Engineer only £80-120
269

Your boiler is struggling to light because it is detecting an issue with the ignition process, causing it to lock itself out for safety.

High Engineer only £150-250

Parts commonly replaced

  • Ignition electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

271

Your boiler has detected that the water temperature is changing too drastically between two different points, causing it to shut down to prevent potential damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC sensors
  • Primary heat exchanger
  • Circulation pump

Related codes

272

Your boiler has detected an internal electronic error that is preventing it from starting up correctly.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

273

Your boiler has detected that the internal fan was running when it should have been switched off, suggesting a potential communication issue with the control board.

Medium Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Fan unit

Related codes

Showing 31–40 of 65
274

Your boiler has detected that it is still sensing a flame even when it should be turned off, which can indicate a small internal electrical or sensor issue.

Medium Engineer only £150-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Flame rectification electrode

Related codes

276

Your boiler has automatically shut down because the water inside it has become dangerously hot.

Emergency Engineer only £150-350

Parts commonly replaced

  • Circulating pump
  • NTC thermistor
  • Automatic bypass valve

Related codes

277

Your boiler has temporarily shut down because an internal safety sensor detected that the water temperature got too hot, usually caused by a blockage in water flow.

High Engineer only £150-300

Parts commonly replaced

  • High limit thermostat
  • NTC sensor
  • Circulating pump
  • Automatic bypass valve

Related codes

278

Your boiler has temporarily stopped working because it cannot properly read one of its internal temperature sensors.

High Engineer only £120-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness
  • Printed Circuit Board (PCB)

Related codes

280

Your boiler has temporarily locked itself out to protect itself because it was asked to restart too quickly after shutting down.

Low DIY-safe

What to check first

  1. Wait 15 to 30 minutes to allow the boiler's internal recycling timer to reset automatically.
  2. Do not keep turning the boiler on and off, as this restarts the countdown.
  3. Check that your heating controls are not constantly cycling the boiler on and off within very short timeframes.

Related codes

338

Your boiler has temporarily locked out because it has started up repeatedly without successfully staying on, which is usually a safety precaution to prevent damage.

High Engineer only £150-£350

Parts commonly replaced

  • NTC thermistor
  • PCB
  • Gas valve

Related codes

380

Your boiler has detected that the incoming cold water is warmer than the hot water it is producing, which usually points to a sensor or valve issue.

Medium Engineer only £150-300

Parts commonly replaced

  • DHW NTC thermistor
  • Flow sensor
  • Diverter valve

Related codes

A3

Your boiler has detected an issue with the sensor that monitors exhaust gases, so it has safely shut down to prevent incorrect operation.

High Engineer only £120-200

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness
A7

Your boiler is struggling to accurately measure the temperature of the water being heated for your taps and shower.

Medium Engineer only £120-220

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC temperature sensor

Related codes

A8

Your boiler's internal computer has lost contact with the main control panel, preventing it from starting up correctly.

High Engineer only £180-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Internal Wiring Harness
  • Display Heatronic Board

Related codes

Showing 41–50 of 65
b7

Your boiler's computer has detected a serious internal fault that prevents it from operating safely, requiring a qualified professional to inspect or replace the electronic control system.

High Engineer only £250-450

Parts commonly replaced

  • Control board (PCB)

Related codes

C4

Your boiler has detected that the internal fan is spinning too slowly to safely clear waste gases, so it has shut down as a precaution.

High Engineer only £180-£450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

C6

Your boiler's internal fan is spinning faster than it should, which has caused the system to shut down for safety.

High Engineer only £220-450

Parts commonly replaced

  • Fan assembly
  • Main Printed Circuit Board (PCB)

Related codes

C7

Your boiler has stopped working because the internal component responsible for pushing air through the system is failing to start.

High Engineer only £250-450

Parts commonly replaced

  • Fan unit
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

CC

Your boiler has lost connection to the weather sensor outside, but it should still continue to keep your home warm using its backup settings.

Low Engineer only £90-180

Parts commonly replaced

  • Outdoor weather sensor
  • Sensor wiring

Related codes

CE

Your boiler is temporarily locked out because it cannot detect water movement or pressure change when the internal pump starts up.

High Engineer only £150-300

Parts commonly replaced

  • Circulating pump
  • Flow sensor
  • Automatic air vent
  • PCB

Related codes

CF

Your boiler has lost communication with the device that tells it how much water is inside, so it has shut down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

D1

Your boiler has temporarily stopped working because it has detected an incorrect temperature reading from one of its internal sensors.

Medium Engineer only £120-£220

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness

Related codes

D3

Your boiler has lost its connection to an essential safety internal plug, meaning it currently cannot communicate correctly with its control system.

High Engineer only £90-180

Parts commonly replaced

  • Internal Link Plug (Jumper)
  • Wiring Harness
  • PCB (Control Board)

Related codes

D4

Your boiler has detected that your radiators are not transferring heat properly, causing the water returning to the unit to be much cooler than the water leaving it.

Medium Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve

Related codes

Showing 51–60 of 65
E2

Your boiler has temporarily stopped working because it has detected an electrical fault with the sensor that measures the temperature of the water flowing through the system.

High Engineer only £150-£250

Parts commonly replaced

  • Flow NTC thermistor
  • Wiring harness

Related codes

E3

Your boiler has detected that hot water is flowing in the wrong direction or circulating incorrectly, meaning it cannot heat your home properly.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Central heating pump
  • Non-return valve

Related codes

E4

Your boiler is having trouble 'reading' the temperature of the incoming water, which is causing it to stop operating correctly to prevent a potential error.

High Engineer only £120-220

Parts commonly replaced

  • DHW Temperature Sensor
  • Wiring harness

Related codes

E5

Your boiler has detected that the water inside the system is getting much hotter than it should be, so it has shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Pump
  • Printed Circuit Board

Related codes

E9

Your boiler has temporarily shut down because an internal safety monitor detected that the internal water temperature got too hot.

High Engineer only £100-£250

Parts commonly replaced

  • High limit thermostat
  • NTC thermistor
  • Circulating pump
  • PCB

Related codes

EA

Your boiler has tried to light several times but has been unable to detect a flame, causing the system to shut down for safety.

High DIY-safe £100-350

What to check first

  1. Check if your gas supply is active by testing other gas appliances like a hob
  2. Ensure your gas meter has credit if you use a pre-payment meter
  3. Press and hold the 'Reset' button for five seconds to see if the boiler restarts
  4. Check that the condensate pipe (outside white plastic pipe) isn't frozen if the weather is very cold

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensor (Ionisation Probe)
  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

EC

Your boiler has detected that the exhaust gases are getting too hot, too quickly, so it has turned itself off to prevent internal damage.

High Engineer only £150-350

Parts commonly replaced

  • Heat exchanger
  • NTC thermistor
  • Pump

Related codes

ED

Your boiler has detected that hot gases are building up inside the system while the water meant to be heating your home is staying cold, so it has safely shut down to prevent overheating.

High Engineer only £150-350

Parts commonly replaced

  • NTC Temperature Sensor
  • Central Heating Pump
  • Plate Heat Exchanger

Related codes

EE

Your boiler has temporarily stopped because the hot water inside the system has become much hotter than it should be.

High Engineer only £150-£300

Parts commonly replaced

  • NTC thermistor sensor
  • Primary heat exchanger
  • Flow sensor

Related codes

EF

Your boiler has detected that the water inside isn't warming up as expected after it fires up, so it has stopped trying to prevent potential damage.

High Engineer only £150-350

Parts commonly replaced

  • Pump
  • Diverter valve
  • Flow sensor
  • Central heating filter

Related codes

Showing 61–65 of 65
F0

Your boiler's internal computer has encountered a software or electronic error and can no longer control the heating properly.

High DIY-safe £250-450

What to check first

  1. Press the 'Reset' button on the front of the boiler once.
  2. If it does not reset, turn the power supply to the boiler off at the fused spur switch.
  3. Wait 60 seconds and then turn the power back on.

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

F7

Your boiler has detected a safety signal inside before it has even attempted to light, so it has safely locked itself out to prevent starting.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Electrodes

Related codes

FA

Your boiler is still detecting a flame even though it has tried to turn the gas supply off, which is a safety concern that requires an engineer.

Emergency Engineer only £120-350

Parts commonly replaced

  • Gas Valve
  • Ionisation Lead
  • Printed Circuit Board (PCB)

Related codes

Fb

Your boiler has detected that a safety valve controlling the gas supply is not sealing properly, so it has safely shut itself down to prevent a gas buildup.

Emergency Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

FD

Your boiler is showing this code simply because the reset button was held down for too long or pressed by mistake, which has confused the internal software.

Low DIY-safe £0-80

What to check first

  1. Press the reset button firmly once and release it immediately.
  2. Wait up to 30 seconds for the boiler to clear the code and restart.
  3. If the code persists, turn the power to the boiler off at the wall switch, wait one minute, and turn it back on.

Related codes

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