Worcester Bosch Greenstar 32 CDi Compact Fault codes & diagnostics

34 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural GasLPG 2012-2015 Discontinued
GC Numbers 47-406-4647-406-47
Download the Worcester Bosch Greenstar 32 CDi Compact manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Each cell = one fault code. Hover to identify.
5 Emergency 24 High 3 Medium 2 Low

All 34 documented codes

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8C

Your boiler has temporarily locked itself out for safety because it detected the water getting too hot too often.

High Engineer only £150-300

Parts commonly replaced

  • NTC thermistor
  • Heat exchanger
  • PCB

Related codes

9U

Your boiler's main control unit has encountered a communication error and is unable to operate safely.

High Engineer only £250-450

Parts commonly replaced

  • Heatronic Control Module (HCM)
  • Wiring harness

Related codes

A1

Your boiler is struggling to circulate water, likely because the internal pump is jammed or there is air trapped inside the system.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Auto air vent

Related codes

A3

Your boiler has detected an issue with the sensor that monitors exhaust gases, so it has safely shut down to prevent incorrect operation.

High Engineer only £120-200

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness
A7

Your boiler is struggling to accurately measure the temperature of the water being heated for your taps and shower.

Medium Engineer only £120-220

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC temperature sensor

Related codes

A8

Your boiler's internal computer has lost contact with the main control panel, preventing it from starting up correctly.

High Engineer only £180-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Internal Wiring Harness
  • Display Heatronic Board

Related codes

b7

Your boiler's computer has detected a serious internal fault that prevents it from operating safely, requiring a qualified professional to inspect or replace the electronic control system.

High Engineer only £250-450

Parts commonly replaced

  • Control board (PCB)

Related codes

C1

Your boiler's internal fan isn't spinning fast enough to safely clear away exhaust fumes, causing the system to shut down for your protection.

High Engineer only £180-£450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Harness wiring

Related codes

C4

Your boiler has detected that the internal fan is spinning too slowly to safely clear waste gases, so it has shut down as a precaution.

High Engineer only £180-£450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

C6

Your boiler's internal fan is spinning faster than it should, which has caused the system to shut down for safety.

High Engineer only £220-450

Parts commonly replaced

  • Fan assembly
  • Main Printed Circuit Board (PCB)

Related codes

Showing 11–20 of 34
C7

Your boiler has stopped working because the internal component responsible for pushing air through the system is failing to start.

High Engineer only £250-450

Parts commonly replaced

  • Fan unit
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

CC

Your boiler has lost connection to the weather sensor outside, but it should still continue to keep your home warm using its backup settings.

Low Engineer only £90-180

Parts commonly replaced

  • Outdoor weather sensor
  • Sensor wiring

Related codes

CE

Your boiler has temporarily stopped working because the water pressure inside the system has dropped too low.

High DIY-safe

What to check first

  1. Locate the filling loop underneath your boiler, which usually consists of a silver braided hose and one or two small valves.
  2. Open the valves slowly to let mains water into the system, and watch the pressure gauge on the front of the boiler.
  3. Stop filling as soon as the needle reaches the green zone (usually between 1 and 1.5 bar) and firmly close both valves.

Parts commonly replaced

  • Filling loop valve
  • Pressure relief valve
  • Pressure sensor

Related codes

CF

Your boiler has lost communication with the device that tells it how much water is inside, so it has shut down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

D1

Your boiler has temporarily stopped working because it has detected an incorrect temperature reading from one of its internal sensors.

Medium Engineer only £120-£220

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness

Related codes

D3

Your boiler has lost its connection to an essential safety internal plug, meaning it currently cannot communicate correctly with its control system.

High Engineer only £90-180

Parts commonly replaced

  • Internal Link Plug (Jumper)
  • Wiring Harness
  • PCB (Control Board)

Related codes

D4

Your boiler has detected that your radiators are not transferring heat properly, causing the water returning to the unit to be much cooler than the water leaving it.

Medium Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve

Related codes

E2

Your boiler has temporarily stopped working because it has detected an electrical fault with the sensor that measures the temperature of the water flowing through the system.

High Engineer only £150-£250

Parts commonly replaced

  • Flow NTC thermistor
  • Wiring harness

Related codes

E3

Your boiler has detected that hot water is flowing in the wrong direction or circulating incorrectly, meaning it cannot heat your home properly.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Central heating pump
  • Non-return valve

Related codes

E4

Your boiler is having trouble 'reading' the temperature of the incoming water, which is causing it to stop operating correctly to prevent a potential error.

High Engineer only £120-220

Parts commonly replaced

  • DHW Temperature Sensor
  • Wiring harness

Related codes

Showing 21–30 of 34
E5

Your boiler has detected that the water inside the system is getting much hotter than it should be, so it has shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Pump
  • Printed Circuit Board

Related codes

E9

Your boiler has automatically shut down because a safety sensor detected that the temperature inside the exhaust pipe is dangerously high.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flue-gas thermostat
  • Temperature sensor
  • Main printed circuit board (PCB)

Related codes

EA

Your boiler has tried to light several times but has been unable to detect a flame, causing the system to shut down for safety.

High DIY-safe £100-350

What to check first

  1. Check if your gas supply is active by testing other gas appliances like a hob
  2. Ensure your gas meter has credit if you use a pre-payment meter
  3. Press and hold the 'Reset' button for five seconds to see if the boiler restarts
  4. Check that the condensate pipe (outside white plastic pipe) isn't frozen if the weather is very cold

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensor (Ionisation Probe)
  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

EC

Your boiler has detected that the exhaust gases are getting too hot, too quickly, so it has turned itself off to prevent internal damage.

High Engineer only £150-350

Parts commonly replaced

  • Heat exchanger
  • NTC thermistor
  • Pump

Related codes

ED

Your boiler has detected that hot gases are building up inside the system while the water meant to be heating your home is staying cold, so it has safely shut down to prevent overheating.

High Engineer only £150-350

Parts commonly replaced

  • NTC Temperature Sensor
  • Central Heating Pump
  • Plate Heat Exchanger

Related codes

EE

Your boiler has temporarily stopped because the hot water inside the system has become much hotter than it should be.

High Engineer only £150-£300

Parts commonly replaced

  • NTC thermistor sensor
  • Primary heat exchanger
  • Flow sensor

Related codes

EF

Your boiler has detected that the water inside isn't warming up as expected after it fires up, so it has stopped trying to prevent potential damage.

High Engineer only £150-350

Parts commonly replaced

  • Pump
  • Diverter valve
  • Flow sensor
  • Central heating filter

Related codes

F0

Your boiler has detected an issue with the valve that controls the gas supply, meaning it has safely shut down to prevent any risk.

Emergency Engineer only £150-350

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

F7

Your boiler has detected a safety signal inside before it has even attempted to light, so it has safely locked itself out to prevent starting.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Electrodes

Related codes

FA

Your boiler is still detecting a flame even though it has tried to turn the gas supply off, which is a safety concern that requires an engineer.

Emergency Engineer only £120-350

Parts commonly replaced

  • Gas Valve
  • Ionisation Lead
  • Printed Circuit Board (PCB)

Related codes

Showing 31–34 of 34
Fb

Your boiler has detected that a safety valve controlling the gas supply is not sealing properly, so it has safely shut itself down to prevent a gas buildup.

Emergency Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

FD

Your boiler is showing this code simply because the reset button was held down for too long or pressed by mistake, which has confused the internal software.

Low DIY-safe £0-80

What to check first

  1. Press the reset button firmly once and release it immediately.
  2. Wait up to 30 seconds for the boiler to clear the code and restart.
  3. If the code persists, turn the power to the boiler off at the wall switch, wait one minute, and turn it back on.

Related codes

H5

Your boiler has detected that the water pump is not running as expected, which prevents heat from circulating through your home.

High Engineer only £200-400

Parts commonly replaced

  • Central heating pump
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

TTB

Your boiler has detected that hot combustion gases are escaping outside of the flue pipe instead of safely venting outside, which triggers an automatic safety shutdown.

Emergency Engineer only £150-350

Parts commonly replaced

  • Flue assembly
  • TTB sensor
  • Heat exchanger seals

Related codes