High
Flame detected after gas on Worcester Bosch Greenstar i

Your boiler thinks it can still see a flame even though it has told the gas to turn off, which is causing it to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Cables and connections to gas valve. Gas valve switched off. Condensate trap. Flue (for blockages). Otherwise replace control board.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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