The number 0.0 indicates that you are currently viewing your boiler's internal memory log of the most recent error, rather than an active fault stopping the machine from working.
Worcester Bosch Greenstar i Fault codes & diagnostics
92 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.
Replaced by: Greenstar 4000
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Severity at a glance
Each cell = one fault code. Hover to identify.All 92 documented codes
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9U 233 Your boiler's internal computer is not communicating correctly with the main control systems, meaning the boiler has safely shut down to prevent damage.
Your boiler's internal computer is not communicating correctly with the main control systems, meaning the boiler has safely shut down to prevent damage.
Parts commonly replaced
- HCM module
- Main control board
Your boiler is operating normally and is currently heating the water for your radiators.
Your boiler is currently operating normally by heating your hot water supply.
Your boiler is temporarily pausing between heating cycles to protect itself from unnecessary wear and tear.
203 Your boiler is currently in a waiting state where it has temporarily paused operation because it has reached the temperature set on your thermostat or controls.
Your boiler is currently in a waiting state where it has temporarily paused operation because it has reached the temperature set on your thermostat or controls.
What to check first
- Check your room thermostat to ensure the target temperature is set higher than the current room temperature
- Ensure your heating timer or programmer is currently set to an 'On' period
- If your hot water is also not working, verify that the hot water cylinder thermostat or combi timer settings are active
Related codes
204 Your boiler has temporarily paused heating because the water inside is already hotter than the temperature you have currently set.
Your boiler has temporarily paused heating because the water inside is already hotter than the temperature you have currently set.
What to check first
- Check if your heating or hot water thermostat is turned to a very low setting
- Wait 10 to 15 minutes for the water to cool down naturally
- If the boiler does not restart on its own after cooling, turn it off at the mains for 30 seconds and switch it back on
Parts commonly replaced
- NTC Temperature Sensor
- PCB (Printed Circuit Board)
208 Your boiler is currently set to a special testing mode used by engineers to check its performance, rather than a standard operating fault.
Your boiler is currently set to a special testing mode used by engineers to check its performance, rather than a standard operating fault.
What to check first
- Locate the service or test button on the boiler control panel
- Press the button once to exit the testing mode
- Monitor the display to ensure the code clears and the boiler returns to normal standby
Your boiler is noting that a professional diagnostic tool has been plugged into it; this is an informational record rather than a sign of a mechanical failure.
235 Your boiler's internal computer is reporting that a piece of hardware is using software that doesn't match the rest of the unit, preventing it from functioning.
Your boiler's internal computer is reporting that a piece of hardware is using software that doesn't match the rest of the unit, preventing it from functioning.
Parts commonly replaced
- HCM (Heatronic Control Module)
Your boiler is perfectly healthy and is simply pausing because it is already warm enough and doesn't need to burn any more gas.
268 Your boiler is currently in a manual testing mode that was triggered via the settings menu, meaning it is performing diagnostic checks rather than heating your home as usual.
Your boiler is currently in a manual testing mode that was triggered via the settings menu, meaning it is performing diagnostic checks rather than heating your home as usual.
What to check first
- Locate the manual/reset button or menu settings on your boiler control panel
- Exit or cancel the 'Component Test' or 'Installation' menu
- Restart the boiler to return it to normal operating mode
Your boiler is currently performing a routine start-up sequence and is just preparing itself to operate.
Your boiler is simply preparing to ignite and is currently going through its standard startup safety checks.
284 Your boiler is failing to ignite the flame needed to produce heat or hot water because it isn't detecting a successful start-up.
Your boiler is failing to ignite the flame needed to produce heat or hot water because it isn't detecting a successful start-up.
Parts commonly replaced
- Ignition electrode
- Gas valve
- Printed Circuit Board (PCB)
Related codes
Your boiler is temporarily pausing to prevent excessive wear on its internal parts after you finished using your hot water tap.
328 Your boiler's computer is having trouble reading the electricity supply coming from your home, which is causing it to lock itself to prevent damage.
Your boiler's computer is having trouble reading the electricity supply coming from your home, which is causing it to lock itself to prevent damage.
Parts commonly replaced
- Main control board (PCB)
- Wiring harness
Related codes
356 Your boiler is struggling because the electricity supply feeding it is weak, uneven, or cutting out momentarily.
Your boiler is struggling because the electricity supply feeding it is weak, uneven, or cutting out momentarily.
Parts commonly replaced
- Printed Circuit Board (PCB)
- Power cable/fused spur
Related codes
357 Your boiler is simply running a routine 100-second self-cleaning cycle to remove trapped air from the system.
Your boiler is simply running a routine 100-second self-cleaning cycle to remove trapped air from the system.
What to check first
- Wait for the 100-second countdown to complete automatically.
- Do not turn off or reset the boiler during this time.
- Check your system pressure once the display returns to normal.
Your boiler is performing an automatic 'exercise' routine to keep its internal parts moving smoothly and prevent them from getting stuck, which is a normal maintenance feature.
360 Your boiler's computer module does not match the internal controller, meaning the system cannot communicate properly to provide heating or hot water.
Your boiler's computer module does not match the internal controller, meaning the system cannot communicate properly to provide heating or hot water.
Parts commonly replaced
- HCM (Heating Control Module)
- Control board unit
363 Your boiler is struggling to detect that the flame is lit, so it has safely shut itself down to prevent wasting gas.
Your boiler is struggling to detect that the flame is lit, so it has safely shut itself down to prevent wasting gas.
Parts commonly replaced
- Ignition electrode
- Ionisation probe
- PCB
Related codes
A1 281 Your boiler's water pump is struggling to circulate water, which means the system cannot effectively move heat to your radiators or taps.
Your boiler's water pump is struggling to circulate water, which means the system cannot effectively move heat to your radiators or taps.
Parts commonly replaced
- Circulating pump
- Pump head
- Wiring harness
A7 Your boiler is struggling to accurately measure the temperature of your hot water, which usually means it cannot provide a consistent supply to your taps.
Your boiler is struggling to accurately measure the temperature of your hot water, which usually means it cannot provide a consistent supply to your taps.
Parts commonly replaced
- Hot water NTC sensor
- Sensor wiring harness
Related codes
A7 808 Your boiler is struggling to accurately detect the temperature of your hot water, which means it may fail to provide a consistent hot shower or turn the hot water off entirely.
Your boiler is struggling to accurately detect the temperature of your hot water, which means it may fail to provide a consistent hot shower or turn the hot water off entirely.
Parts commonly replaced
- Domestic hot water NTC sensor
A8 Your boiler's internal components are having trouble communicating with the main control board, preventing the system from starting up.
Your boiler's internal components are having trouble communicating with the main control board, preventing the system from starting up.
Parts commonly replaced
- Main PCB (Printed Circuit Board)
- Internal Wiring Harness
- Display PCB
Related codes
A8 361 Your boiler's internal electronic 'brain' is not communicating correctly with the main control unit, preventing the system from operating.
Your boiler's internal electronic 'brain' is not communicating correctly with the main control unit, preventing the system from operating.
Parts commonly replaced
- HCM module
- Control board
AC Your boiler has lost communication with its external heating controls or room thermostat, meaning it cannot receive signals to turn the heating on or off.
Your boiler has lost communication with its external heating controls or room thermostat, meaning it cannot receive signals to turn the heating on or off.
What to check first
- Check if the batteries in your room thermostat need replacing
- Ensure the thermostat is within range and not obstructed by large metal objects
- Reset the boiler to see if it re-establishes a connection with the controls
Parts commonly replaced
- Room thermostat (TR2)
- Wiring harness
- RF Receiver
B1 Your boiler's internal computer brain cannot find its identity chip, which prevents it from operating safely.
Your boiler's internal computer brain cannot find its identity chip, which prevents it from operating safely.
Parts commonly replaced
- Coding Plug
- Printed Circuit Board (PCB)
Related codes
b7 257 Your boiler's main electronic brain has encountered a serious internal error and can no longer safely operate your heating or hot water.
Your boiler's main electronic brain has encountered a serious internal error and can no longer safely operate your heating or hot water.
Parts commonly replaced
- Control Board
- HCM Module
C1 / 264 Your boiler has stopped working because the mechanical fan responsible for pushing out exhaust gases has unexpectedly stopped while the unit was running.
Your boiler has stopped working because the mechanical fan responsible for pushing out exhaust gases has unexpectedly stopped while the unit was running.
Parts commonly replaced
- Fan assembly
- Wiring harness
- Printed Circuit Board (PCB)
Related codes
C4 / 273 Your boiler has detected that its exhaust fan has been running non-stop for the last day, so it has locked itself to prevent potential overheating or damage.
Your boiler has detected that its exhaust fan has been running non-stop for the last day, so it has locked itself to prevent potential overheating or damage.
Parts commonly replaced
- Fan assembly
- Printed Circuit Board (PCB)
Related codes
C4 237 Your boiler's computer system has encountered a critical communication error and can no longer safely operate the heating or hot water, requiring professional repair.
Your boiler's computer system has encountered a critical communication error and can no longer safely operate the heating or hot water, requiring professional repair.
Parts commonly replaced
- Heatronic Control Module (HCM)
- Main Control Board
C6 Your boiler's fan is spinning faster than it should, which is preventing the system from safely managing the air and gas flow needed for heating.
Your boiler's fan is spinning faster than it should, which is preventing the system from safely managing the air and gas flow needed for heating.
Parts commonly replaced
- Fan assembly
- Printed Circuit Board (PCB)
- Harness wiring
C6 / 215 Your boiler has detected that the internal exhaust fan is spinning faster than it safely should, causing it to automatically shut down to prevent damage.
Your boiler has detected that the internal exhaust fan is spinning faster than it safely should, causing it to automatically shut down to prevent damage.
Parts commonly replaced
- Fan assembly
- Printed Circuit Board (PCB)
Related codes
C6 / 216 Your boiler is struggling to push air through its system properly, which has forced it to shut down to stay safe.
Your boiler is struggling to push air through its system properly, which has forced it to shut down to stay safe.
Parts commonly replaced
- Fan assembly
- Venturi
- Wiring harness
Related codes
C7 / 214 Your boiler is unable to start up because the internal component responsible for moving air through the system is failing to engage.
Your boiler is unable to start up because the internal component responsible for moving air through the system is failing to engage.
Parts commonly replaced
- Fan assembly
- Wiring harness
- Printed Circuit Board (PCB)
Related codes
C7 / 217 Your boiler has stopped working because the mechanical fan that pushes waste gases outside is not spinning as expected.
Your boiler has stopped working because the mechanical fan that pushes waste gases outside is not spinning as expected.
Parts commonly replaced
- Fan/Flue Fan
- Printed Circuit Board (PCB)
Related codes
CC 800 Your boiler is struggling to read the outdoor temperature, so it has reverted to a standard internal setting to keep your home warm.
Your boiler is struggling to read the outdoor temperature, so it has reverted to a standard internal setting to keep your home warm.
Parts commonly replaced
- External temperature sensor
- Wiring loom
CH flow sensor fault Your boiler's temperature sensor is struggling to communicate with the main control board, which is preventing your heating from operating correctly.
Your boiler's temperature sensor is struggling to communicate with the main control board, which is preventing your heating from operating correctly.
Parts commonly replaced
- CH Flow Temperature Sensor (NTC Thermistor)
- Wiring harness
- Main PCB
Related codes
Condensate pump failed Your boiler has stopped working because the internal pump that removes waste water is not functioning, causing a safety shutdown to prevent a leak.
Your boiler has stopped working because the internal pump that removes waste water is not functioning, causing a safety shutdown to prevent a leak.
Parts commonly replaced
- Condensate Pump Unit
- Wiring Harness
- Drainage pipework
Related codes
D4 341 Your boiler is getting too hot too quickly because the water inside isn't circulating properly, causing the system to shut down to prevent damage.
Your boiler is getting too hot too quickly because the water inside isn't circulating properly, causing the system to shut down to prevent damage.
Parts commonly replaced
- Central heating pump
- System filter
- Diverter valve
Related codes
E0 Your boiler has stopped working because the internal pump responsible for removing waste water has failed or is disconnected.
Your boiler has stopped working because the internal pump responsible for removing waste water has failed or is disconnected.
Parts commonly replaced
- Condensate pump unit
- Wiring harness
- Control board connector
Related codes
E2 / 222 Your boiler has stopped working because a sensor that measures the water temperature is sending a faulty reading, forcing the system to shut down for safety.
Your boiler has stopped working because a sensor that measures the water temperature is sending a faulty reading, forcing the system to shut down for safety.
Parts commonly replaced
- NTC Sensor
- Wiring harness
E2 / 223 Your boiler has lost its connection to the heat sensor, meaning it cannot tell how hot the water is and has safely shut down to prevent overheating.
Your boiler has lost its connection to the heat sensor, meaning it cannot tell how hot the water is and has safely shut down to prevent overheating.
Parts commonly replaced
- Flow temperature sensor
- Wiring harness
Related codes
E2 / 350 Your boiler has stopped working because a sensor that measures the water temperature is reporting an impossible reading, preventing the unit from heating safely.
Your boiler has stopped working because a sensor that measures the water temperature is reporting an impossible reading, preventing the unit from heating safely.
Parts commonly replaced
- NTC Sensor
- Wiring harness
Related codes
E2 / 351 Your boiler has lost its connection to the component that measures the temperature of the water, so it has safely shut itself down to prevent overheating.
Your boiler has lost its connection to the component that measures the temperature of the water, so it has safely shut itself down to prevent overheating.
Parts commonly replaced
- NTC temperature sensor
- Wiring harness
Related codes
E9 Your boiler has sensed that the water inside is getting too hot and has shut itself down to prevent damage.
Your boiler has sensed that the water inside is getting too hot and has shut itself down to prevent damage.
What to check first
- Check that your radiator valves are fully open to allow water to circulate.
- Ensure your boiler pressure is between 1 and 1.5 bar on the front gauge.
- Press the reset button to see if the fault clears after the system cools down.
Parts commonly replaced
- Overheat Thermostat
- Circulation Pump
- Heat Exchanger (Flushing)
Related codes
E9 / 276 Your boiler has detected that the water inside has become dangerously hot and has shut itself down to prevent damage.
Your boiler has detected that the water inside has become dangerously hot and has shut itself down to prevent damage.
Parts commonly replaced
- Diverter valve
- System pump
- NTC temperature sensor
- Heat exchanger
Related codes
E9 224 Your boiler has switched itself off because it has detected an unsafe temperature or a blockage in the exhaust flue, preventing it from operating safely.
Your boiler has switched itself off because it has detected an unsafe temperature or a blockage in the exhaust flue, preventing it from operating safely.
Parts commonly replaced
- High limit thermostat
- NTC thermistor
- Flue sensor
- Primary heat exchanger
Related codes
EA Your boiler has tried to light several times but cannot detect a flame, meaning it has locked itself out for safety.
Your boiler has tried to light several times but cannot detect a flame, meaning it has locked itself out for safety.
What to check first
- Check if other gas appliances, like a hob, are working to ensure gas is reaching the property
- Check if your gas meter credit has run out or if the semi-solid valve is bumped
- If it is freezing outside, check if your white plastic condensate pipe is frozen and defrost it with warm water
- Press and hold the 'Reset' button for five seconds
Parts commonly replaced
- Ignition Electrode
- Flame Sensor
- Gas Valve
- PCB
Related codes
EA / 227 Your boiler is trying to start but the flame is failing to establish or stay lit, so it has shut down for safety.
Your boiler is trying to start but the flame is failing to establish or stay lit, so it has shut down for safety.
Parts commonly replaced
- Ignition electrode
- Gas valve
- PCB
Related codes
EA 227 Your boiler is trying to start but the flame is failing to light or stay lit, so it has shut down to keep you safe.
Your boiler is trying to start but the flame is failing to light or stay lit, so it has shut down to keep you safe.
Parts commonly replaced
- Ignition electrode
- Flame rectification probe
- Gas valve
Related codes
EA 229 Your boiler has stopped because it can no longer detect the flame used to heat your water.
Your boiler has stopped because it can no longer detect the flame used to heat your water.
Parts commonly replaced
- Ionisation electrode
- Ignition lead
- Printed Circuit Board (PCB)
Related codes
EA 261 Your boiler's main internal computer is failing to communicate properly, which has caused the system to shut down for safety.
Your boiler's main internal computer is failing to communicate properly, which has caused the system to shut down for safety.
Parts commonly replaced
- HCM (Heating Control Module)
- Wiring harness
Related codes
EH 258 Your boiler has detected an internal software or electronic communication error that prevents it from operating safely.
Your boiler has detected an internal software or electronic communication error that prevents it from operating safely.
Parts commonly replaced
- Printed Circuit Board (PCB)
- Wiring harness
Related codes
F0 238 Your boiler is unable to safely control the gas flame, so it has shut itself down to prevent any risk of a gas leak.
Your boiler is unable to safely control the gas flame, so it has shut itself down to prevent any risk of a gas leak.
Parts commonly replaced
- Gas valve
- Control board
- Wiring harness
Related codes
F0 239 Your boiler's main computer brain has detected an internal failure and can no longer safely operate, meaning your heating and hot water will not work.
Your boiler's main computer brain has detected an internal failure and can no longer safely operate, meaning your heating and hot water will not work.
Parts commonly replaced
- HCM (Heating Control Module)
- Main Control Board
Related codes
F0 242-256 Your boiler's internal computer is failing to communicate correctly, meaning the system cannot safely operate your heating or hot water.
Your boiler's internal computer is failing to communicate correctly, meaning the system cannot safely operate your heating or hot water.
Parts commonly replaced
- Control Unit
- HCM (Heating Control Module)
F0 258 Your boiler has detected an internal electronic failure within its main brain, preventing it from operating safely.
Your boiler has detected an internal electronic failure within its main brain, preventing it from operating safely.
Parts commonly replaced
- HCM (Heating Control Module)
- Main Control Board
F0 262 Your boiler's internal computer is malfunctioning, meaning the system has safely shut down because it cannot correctly manage its heating and hot water functions.
Your boiler's internal computer is malfunctioning, meaning the system has safely shut down because it cannot correctly manage its heating and hot water functions.
Parts commonly replaced
- Main Control Board
- HCM Module
F0 272 Your boiler's main electronic brain is failing to communicate correctly, which has caused the system to shut down for safety.
Your boiler's main electronic brain is failing to communicate correctly, which has caused the system to shut down for safety.
Parts commonly replaced
- Heating Control Module (HCM)
- Main Control Board
F0 280 Your boiler's internal computer has encountered a critical error preventing it from operating safely.
Your boiler's internal computer has encountered a critical error preventing it from operating safely.
Parts commonly replaced
- Printed Circuit Board (PCB)
F0 290 Your boiler's internal computer is experiencing a data processing error that prevents it from operating correctly.
Your boiler's internal computer is experiencing a data processing error that prevents it from operating correctly.
Parts commonly replaced
- Printed Circuit Board (PCB)
F1 259 Your boiler's electronic brain has encountered a serious internal error and can no longer communicate with the rest of the unit, meaning it has shut down for safety.
Your boiler's electronic brain has encountered a serious internal error and can no longer communicate with the rest of the unit, meaning it has shut down for safety.
Parts commonly replaced
- Heatronic Control Module (HCM)
- Main Control Unit
Related codes
F1 263 Your boiler has detected a critical failure in its internal electronic brain, meaning it has safely shut itself down and cannot operate until the hardware is repaired.
Your boiler has detected a critical failure in its internal electronic brain, meaning it has safely shut itself down and cannot operate until the hardware is repaired.
Parts commonly replaced
- Control Board
- HCM Module
F7 Your boiler thinks a flame is still burning even after it has been told to turn off, which is a safety conflict that stops the system from running.
Your boiler thinks a flame is still burning even after it has been told to turn off, which is a safety conflict that stops the system from running.
Parts commonly replaced
- Ionisation electrode
- Printed Circuit Board (PCB)
- Wiring harness
Related codes
F7 228 Your boiler has detected an unexpected signal that suggests it might not be safely detecting when the flame is actually on or off, so it has locked itself out to prevent a potential hazard.
Your boiler has detected an unexpected signal that suggests it might not be safely detecting when the flame is actually on or off, so it has locked itself out to prevent a potential hazard.
Parts commonly replaced
- Flame rectification probe
- Printed Circuit Board (PCB)
- Ignition lead
Related codes
FA / 306 Your boiler has detected that a flame is present even though it has commanded the gas supply to shut off, which indicates a safety-related internal fault.
Your boiler has detected that a flame is present even though it has commanded the gas supply to shut off, which indicates a safety-related internal fault.
Parts commonly replaced
- Gas valve
- Printed Circuit Board (PCB)
- Wiring harness
Related codes
FA 306 Your boiler has detected that a flame is present even after it has attempted to shut off the gas supply, which is a safety concern that prevents it from restarting.
Your boiler has detected that a flame is present even after it has attempted to shut off the gas supply, which is a safety concern that prevents it from restarting.
Parts commonly replaced
- Gas valve
- Printed Circuit Board (PCB)
- Flame rectification electrode
Related codes
Fd Your boiler has stopped because the reset button was held down for too long or pressed by mistake, causing a minor software confusion.
Your boiler has stopped because the reset button was held down for too long or pressed by mistake, causing a minor software confusion.
What to check first
- Press the reset button briefly (less than one second).
- Wait for the display to clear and the boiler to restart.
- Ensure no other fault codes are appearing once the 'Fd' clears.
Related codes
Fd / 231 Your boiler has lost power while it was already trying to fix a separate error, so it is stuck in a confused state.
Your boiler has lost power while it was already trying to fix a separate error, so it is stuck in a confused state.
Parts commonly replaced
- Printed Circuit Board (PCB)
- Control module
Related codes
Flame detected after gas Your boiler thinks it can still see a flame even though it has told the gas to turn off, which is causing it to shut down for safety.
Your boiler thinks it can still see a flame even though it has told the gas to turn off, which is causing it to shut down for safety.
Parts commonly replaced
- Gas valve
- Control board (PCB)
- Ionisation electrode
Related codes
Your boiler is operating normally and there are no currently recorded maintenance tasks or errors that require your attention.
H03 Your boiler is simply reminding you that it is time for its annual safety service to ensure it continues running efficiently and safely.
Your boiler is simply reminding you that it is time for its annual safety service to ensure it continues running efficiently and safely.
H08 Your boiler has reached its programmed service interval and is kindly reminding you that it is time for a routine professional safety check.
Your boiler has reached its programmed service interval and is kindly reminding you that it is time for a routine professional safety check.
H09 Your boiler has lost its connection to the water pump that circulates heat around your home, meaning it cannot safely provide heating or hot water.
Your boiler has lost its connection to the water pump that circulates heat around your home, meaning it cannot safely provide heating or hot water.
Parts commonly replaced
- Central heating pump
- Wiring harness
- Printed Circuit Board (PCB)
Related codes
H11 Your boiler is struggling to accurately measure the temperature of your hot water, which means it may be unable to heat it correctly for your taps.
Your boiler is struggling to accurately measure the temperature of your hot water, which means it may be unable to heat it correctly for your taps.
Parts commonly replaced
- DHW NTC sensor
H13 Your boiler is simply reminding you that it is time for its annual safety service, as set by the installer, rather than indicating a mechanical breakdown.
Your boiler is simply reminding you that it is time for its annual safety service, as set by the installer, rather than indicating a mechanical breakdown.
h13/H13 Your boiler is simply reminding you that its annual service is now due to keep it running safely and efficiently.
Your boiler is simply reminding you that its annual service is now due to keep it running safely and efficiently.
H29 Your boiler has lost communication with the weather sensor outside your home, meaning it cannot automatically adjust its temperature based on outdoor conditions.
Your boiler has lost communication with the weather sensor outside your home, meaning it cannot automatically adjust its temperature based on outdoor conditions.
Parts commonly replaced
- Outdoor weather sensor
- Wiring harness
II - Your boiler is performing a routine initial safety check to fill its internal drainage system after the power was recently switched off.
Your boiler is performing a routine initial safety check to fill its internal drainage system after the power was recently switched off.
What to check first
- Wait for 15 minutes for the cycle to complete automatically
- Ensure your heating or hot water controls are set to 'on'
- The code will disappear and be replaced by the temperature once finished
Related codes
internal error Your boiler's internal computer brain is having trouble communicating with its power supply, preventing the system from starting up.
Your boiler's internal computer brain is having trouble communicating with its power supply, preventing the system from starting up.
Parts commonly replaced
- Main PCB (Control Board)
- Transformer
- Wiring Harness
No code displayed Your boiler has likely overheated because the gases exiting the system are too hot, causing a safety sensor to automatically shut it down.
Your boiler has likely overheated because the gases exiting the system are too hot, causing a safety sensor to automatically shut it down.
Parts commonly replaced
- Flue gas temperature sensor
- Heat exchanger
- Main PCB
Related codes
No functions Your boiler has lost all power and the display is completely blank because of an internal electrical failure.
Your boiler has lost all power and the display is completely blank because of an internal electrical failure.
Parts commonly replaced
- S11 Fuse
- Internal Transformer
- Printed Circuit Board (PCB)
Related codes
Noisy Ignition Your boiler is making a loud banging or vibrating sound when it first tries to light, which usually means the gas and air isn't igniting smoothly.
Your boiler is making a loud banging or vibrating sound when it first tries to light, which usually means the gas and air isn't igniting smoothly.
Parts commonly replaced
- Spark electrodes
- Ignition leads
- Gas valve
- Burner seals
Related codes
P1, P2, P3, P4... Your boiler is struggling to start up its internal computer system and may have a blown fuse or a faulty control circuit.
Your boiler is struggling to start up its internal computer system and may have a blown fuse or a faulty control circuit.
Parts commonly replaced
- 3.15 Amp Fuse (S12)
- Printed Circuit Board (PCB)
Poor performance / noises Your boiler is struggling to breathe or burn gas correctly, which is causing unusual sounds and preventing it from heating your home efficiently.
Your boiler is struggling to breathe or burn gas correctly, which is causing unusual sounds and preventing it from heating your home efficiently.
Parts commonly replaced
- Fan
- Gas Valve
- Air-Pressure Switch
- Main Heat Exchanger
Related codes
Safety overheat device tripped Your boiler has sensed that the water inside has become dangerously hot and has shut itself down as a safety precaution.
Your boiler has sensed that the water inside has become dangerously hot and has shut itself down as a safety precaution.
What to check first
- Check that your radiator valves are open to allow water to circulate
- Ensure the system pressure gauge is between 1 and 1.5 bar
- Try to reset the boiler using the reset button on the front panel
Parts commonly replaced
- Circulating Pump
- Overheat Thermostat
- Main Heat Exchanger
- PCB
Related codes
t - Your boiler is simply reheating its internal hot water tank because the power was recently turned off and then back on.
Your boiler is simply reheating its internal hot water tank because the power was recently turned off and then back on.
What to check first
- Wait approximately 15 to 30 minutes for the boiler to finish the reheating cycle.
- Check that your heating and hot water controls are set to their normal positions.
- If the code persists for over an hour, try restarting the boiler using the reset button.
Tank overheat Your hot water tank has reached an unsafely high temperature, and the boiler has shut down to prevent damage or scalding.
Your hot water tank has reached an unsafely high temperature, and the boiler has shut down to prevent damage or scalding.
Parts commonly replaced
- NTC Cylinder Sensor
- Wiring Harness
- Diverter Valve
Related codes
Terminals 8-9 Your boiler has lost the vital communication link with its external controls or safety thermostat, meaning it cannot receive the signal to turn on.
Your boiler has lost the vital communication link with its external controls or safety thermostat, meaning it cannot receive the signal to turn on.
Parts commonly replaced
- External Thermostat
- Wiring Loom
- Link Wire
- Printed Circuit Board (PCB)