High
A8 on Worcester Bosch Greenstar i

Your boiler's internal components are having trouble communicating with the main control board, preventing the system from starting up.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

DHW sensor fault: DHW sensor (8000 - 20000 ohms at room temperature), Wiring and connections to sensor.

From this model's manual
Verified against the Worcester Bosch Greenstar I installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's main control board loses its digital connection with internal components like the display or the heat engine sensors. It is usually caused by a loose connection in the internal wiring or a physical failure of the electronic circuit board itself, preventing the boiler from sending start-up commands. In some cases, moisture ingress or a power surge may have damaged the sensitive communication pins on the board.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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