High
235 on Worcester Bosch Greenstar i

Your boiler's internal computer is reporting that a piece of hardware is using software that doesn't match the rest of the unit, preventing it from functioning.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Incompatible HCM software version

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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