High
9U 233 on Worcester Bosch Greenstar i

Your boiler's internal computer is not communicating correctly with the main control systems, meaning the boiler has safely shut down to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Control box or HCM is defective or loose

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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