High
internal error on Worcester Bosch Greenstar i

Your boiler's internal computer brain is having trouble communicating with its power supply, preventing the system from starting up.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Transformer. All connections to control board. Otherwise replace control board.

From this model's manual
Verified against the Worcester Bosch Greenstar I installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like internal error: no call-out fees, no surprise bills.

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