Low
H13 on Worcester Bosch Greenstar i

Your boiler is simply reminding you that it is time for its annual safety service, as set by the installer, rather than indicating a mechanical breakdown.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

A time has been set in the Service interval function i.e. 1 to 72 months and that time has expired. Service reminder time in the Boiler settings menu (section6.5.13, page43) allows this feature to be set (1 to 72), a 0 will disable this function.

Shared across the Greenstar range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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All 78 fault codes on the Greenstar i

Seeing a different code? Every code this model can display, in one place.

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