Emergency
FA / 306 on Worcester Bosch Greenstar i

Your boiler has detected that a flame is present even though it has commanded the gas supply to shut off, which indicates a safety-related internal fault.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

Ionisation detected after the gas valve closed.

From this model's manual
Verified against the Worcester Bosch Greenstar I installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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