High
EA 269 on Worcester Bosch Hideaway

Your boiler is trying to light itself but failing to sense a flame, causing the ignition system to run for too long before shutting down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

The ignition device has been activated for too long

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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