High
18 on Worcester Bosch WR325 RSF

Your boiler is failing to light the flame needed to produce heat or hot water and has automatically shut down for your safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Ignition lock

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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