Emergency
FA on Worcester Bosch WR325 RSF

Your boiler has detected that the burner flame is still lit even after it has tried to turn the gas supply off, which indicates a serious safety malfunction.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

Flame still present after gas has been cut off

From this model's manual
Verified against the Worcester Bosch/Worcester Bosch Wr325 Rsf installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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Related fault codes

All 28 fault codes on the WR325 RSF

Seeing a different code? Every code this model can display, in one place.

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