High Lockout
A5 on Worcester Bosch WR325 RSF

Your boiler has detected an electrical communication problem with its internal control system which is preventing it from firing up.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

DC supply pipe

What causes this fault?

This fault occurs when the boiler's internal computer loses the ability to communicate with the sensors that monitor the gas and water flow. It is usually caused by a physical break in the internal wiring or a failure in the electronic components on the main control board. Because the boiler can no longer verify that it is safe to operate, it shuts down immediately as a safety precaution.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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