How much does it cost to fix Alpha error code 60?

Typical repair cost for the Alpha 60 fault is £220-£450 including labour.

60 High

Alpha 60 Fault Code

Q: What does the Alpha 60 fault code mean?

Your boiler has stopped working because the internal pump, which moves hot water around your pipes and radiators, is either jammed or has suffered an electrical failure.

The Alpha 60 fault code means: your boiler has stopped working because the internal pump, which moves hot water around your pipes and radiators, is either jammed or has suffered an electrical failure.. It appears on 20 Alpha models in our database.

Technical description: Pump error (stuck or there is an electrical pump fault)

What causes the Alpha 60 fault?

This fault occurs when the pump responsible for moving water through your heating system fails to spin or communicate with the main control board. The most common cause is internal debris or 'sludge' from the radiators jamming the pump's moving parts, though it can also be triggered by a failure in the motor's electrical components. As the water cannot circulate, the boiler shuts down to prevent itself from overheating.

This issue often surfaces in autumn when the heating is turned on for the first time after summer, as the pump can seize up if it hasn't moved for several months.

Typical repair cost £220-£450 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Source

Alpha 60 fault code information on this page is sourced and cross-checked against the official Alpha service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026