High
60 on Alpha Intec2 25 28XE

Your boiler has detected that the water pump inside is not spinning correctly, which stops heat from being moved around your home.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Pump fault. The pump is stuck or there is an electrical pump fault

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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