High
31 on Alpha Intec2 25 28XE

Your boiler has lost its digital connection to your room thermostat, meaning it no longer knows when to turn your heating on or off.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Loss of communication with external control (Alpha Climatic) - Loss of connection between the boiler and Alpha Climatic control unit

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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