Medium
61 on Alpha Intec2 25 28XE

Your boiler is struggling to push water around your heating system because there is trapped air inside the internal pump, which is preventing your radiators from warming up properly.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Air in the pump. Restricted CH flow due to air or a circuit restriction

From this model's manual
Verified against the Alpha Intec2 25 28xe installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Turn off the power supply to the boiler.Locate the pump screw on the front (a large flat-head screw) and carefully loosen it to bleed out trapped air until water trickles out.Retighten the screw, ensure your system pressure is topped up to 1.5 bar, and restart the boiler.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like 61: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

Related guides you might find useful