High
E62 on Alpha Intec2 25 28XE

Your boiler's software currently does not recognise the type of gas being supplied to it and requires a specialist adjustment to ensure it is burning fuel safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

indicates the gas type has been changed and that full calibration is now required

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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