High
15 on Alpha Intec2 25 28XE

Your boiler's computer has become confused and is struggling to recognise the system setup, which prevents it from firing up correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Incorrect configuration - Incorrect hydraulic configuration / There is an inconsistency between the settings and signals received from the PCB

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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