High
27 on Alpha Intec2 25 28XE

Your boiler is struggling to pump water around your heating system, causing the water inside to heat up too quickly and triggering a safety shutdown.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Insufficient primary flow - Rapid temperature rise of primary sensor

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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