High
20 on Alpha Intec2 25 28XE

Your boiler is confused because it thinks it senses a flame when it shouldn't, or it can't correctly detect the flame it's working to produce.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flame sensing fault - False flame detection / Flame detected but gas valve is not open

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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