Medium
24 on Alpha Eco 11 13

Your boiler has detected that one of the control buttons is stuck or is being pressed for too long, preventing you from changing settings.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Buttons stuck or malfunctioning

DIY fix possible

Gently press and release each button on the control panel to see if any feel stuck or 'mushy'.Wipe the control panel with a dry, lint-free cloth to ensure there is no debris or sticky residue trapping a button.Perform a power reset by turning the boiler off at the fused spur switch for 30 seconds, then turning it back on.

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