High
04 on Alpha Eco 11 13

Your boiler has detected an electrical connection problem between the main control board and the gas valve, meaning it cannot safely ignite to provide heat or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Gas valve wiring circuit fault detected

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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