High
Safety Shut-off on Ariston Genus 27

Your boiler's internal computer brain has detected a safety error while trying to ignite, causing the system to lock itself down to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

P.C.B. internal control malfunction during lighting phase; boiler shuts down until the problem is resolved.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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