High
1 - IGNITION FAILURE on Ariston Genus 27

Your boiler is trying to start but cannot get the flame to stay lit, so it has safely shut itself down to avoid wasting fuel.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

This control signals an ignition failure on the burner 7 seconds after a lighting failure. The L.E.D. “F” will illuminate to signal the shutdown status.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

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