High
E02 026 on Ariston Genus 27

Your boiler has detected a safety issue with the flame and has shut down to prevent damage or unsafe operation.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Main burner

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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