Atag Q 25S Fault codes & diagnostics

20 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

CombiSystem Natural Gas 25 kW 2007 onwards Discontinued
GC Numbers 41-310-1041-310-1147-310-1047-310-1147-310-12

Replaced by: iC System

Download the Atag Q 25S manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
15 High 5 Medium

All 20 documented codes

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Block 01

Your boiler has stopped because an external safety device, such as a fire alarm or frost thermostat, has told the system to shut down for safety reasons.

Medium Engineer only £120-250

Parts commonly replaced

  • External link bridge
  • Frost thermostat
  • Safety cut-off switch
Block 11

Your boiler has paused the heating because the water is not circulating fast enough between the appliance and your radiators, causing a heat buildup inside the unit.

Medium Engineer only £120-250

Parts commonly replaced

  • Central heating pump
  • Flow and return sensors
  • Plate-to-plate heat exchanger

Related codes

Block 12

Your boiler has detected that the water is not flowing through the system as efficiently as it should while heating your hot water, causing it to temporarily pause that function to protect itself.

Medium Engineer only £120-250

Parts commonly replaced

  • Diverter valve
  • Plate heat exchanger
  • Central heating pump

Related codes

Block 60

Your boiler’s internal computer has lost the correct settings for how much power it should use, causing it to stop working to protect itself.

High Engineer only £120-250

Parts commonly replaced

  • Main control PCB
Block 67

Your boiler has detected that water is circulating unexpectedly while it is trying to stay idle, so it has paused itself to prevent damage until the temperature settles.

Medium Engineer only £120-250

Parts commonly replaced

  • Flow sensor
  • Return sensor
  • Non-return valve

Related codes

Block 80

Your boiler has automatically paused its operation because the exhaust fumes inside the unit have become too hot, and it will try to start again once it has cooled down sufficiently.

High Engineer only £120-250

Parts commonly replaced

  • Flue gas sensor
  • Heat exchanger
  • PCB

Related codes

Block 81

Your boiler has detected that a key safety sensor measuring exhaust gases has become unplugged, so it has safely shut itself down to prevent operation.

High Engineer only £120-200

Parts commonly replaced

  • Flue gas sensor
  • Wiring harness

Related codes

Block 82

Your boiler has detected a faulty sensor reading in the exhaust system and has safely shut down to prevent incorrect operation.

High Engineer only £150-250

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness / Sensor loom

Related codes

Block 85

Your boiler is currently unable to sense water moving through it, so it is running an automatic internal process to clear out any trapped air bubbles before it will allow the heating to start again.

Medium Engineer only £120-250

Parts commonly replaced

  • Circulating pump
  • Flow sensor
  • Automatic air vent
Showing 11–20 of 20
Error 01

Your boiler has detected an electrical fault in its internal control system that is preventing it from operating safely.

High Engineer only £150-300

Parts commonly replaced

  • Main circuit board (PCB)
  • Wiring harness
  • External controls link

Related codes

Error 02

Your boiler is failing to light the internal burner, meaning it cannot produce any heat or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ignition lead

Related codes

Error 04

Your boiler has detected an issue with its power supply or an internal electrical signal fluctuation, which has caused it to stop working for safety reasons.

High Engineer only £120-250

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring harness

Related codes

Error 05

Your boiler is having difficulty correctly adjusting its internal gas and air settings to run efficiently.

High Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Burner gasket
  • Electrode assembly

Related codes

Error 12

Your boiler has stopped working because a protective electrical fuse inside the main control board has blown, preventing the system from powering up safely.

High Engineer only £120-250

Parts commonly replaced

  • 3A T fuse
  • PCB control unit
Error 18

Your boiler has detected that the water inside the system has become dangerously hot and has shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Flow sensor
  • PCB
  • System filter

Related codes

Error 19

Your boiler has detected that the water returning from your radiators is getting too hot, so it has shut itself down to prevent any damage.

High Engineer only £150-300

Parts commonly replaced

  • Return temperature sensor
  • Pump
  • Central heating filter

Related codes

Error 28

Your boiler is unable to confirm that the internal fan is spinning correctly, so it has safely shut down to prevent overheating.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness
Error 69

Your boiler's electronic control panel is not receiving power or cannot communicate properly, meaning the screen is blank or showing scrambled information.

High Engineer only £150-350

Parts commonly replaced

  • Main PCB
  • Display interface module
  • Wiring harness
Error 80

Your boiler has detected that the exhaust gases are becoming dangerously hot and has shut down to prevent damage or overheating.

High Engineer only £150-300

Parts commonly replaced

  • Flue gas temperature sensor
  • Heat exchanger
  • Burner assembly

2 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.