High
Error 69 on Atag Q 25S

Your boiler's electronic control panel is not receiving power or cannot communicate properly, meaning the screen is blank or showing scrambled information.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

no or incorrect display

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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