Medium
Block 12 on Atag Q 25S

Your boiler has detected that the water is not flowing through the system as efficiently as it should while heating your hot water, causing it to temporarily pause that function to protect itself.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Maximum ΔT of flow and return sensor in domestic hot water has repeatedly been exceeded. During the block normal operation of the central heating installation is possible. During the block the pump continues to operate at minimum capacity.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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