High
E99 on Biasi Inovia 2020

Your boiler's internal computer has lost its settings and doesn't know which model it is supposed to be operating as.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Boiler not configured

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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