Chaffoteaux POOR PILOT FLAME Fault Code
Also written as POORPILOTFLAME — same fault.
The Chaffoteaux POOR PILOT FLAME fault code means: the small pilot flame that acts as a signal to ignite your boiler is too weak or flickering, so the system is shutting down for safety to prevent gas from escaping unburnt.. It appears on 5 Chaffoteaux models in our database.
Technical description: I) Pilot injector dirty/damaged; II) Wrong injector; III) Pilot head blocked; IV) Faulty pilot tube
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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Gas Safe Register →Chaffoteaux models that show the POOR PILOT FLAME fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Chaffoteaux POOR PILOT FLAME fault code information on this page is sourced and cross-checked against the official Chaffoteaux service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026